Abatement Order (AO)
An Abatement Order (AO) is a legal document issued by a local authority in the United Kingdom t..
Acceptable Behaviour Agreement (ABA)
An Acceptable Behaviour Agreement (ABA) is a legally binding agreement between a tenant and a h..
Acceptable Behaviour Contract (ABC)
An Acceptable Behaviour Contract (ABC) is a legally binding agreement between a housing provide..
Access to Justice (ATJ)
Access to Justice (ATJ) in the context of UK housing is a concept that emphasizes the right to ..
Advice Duty (AD)
Advice Duty (AD) is a type of housing advice service provided by local authorities in the UK. I..
Agricultural Tenancies (AT)
Agricultural Tenancies (AT) are a type of tenancy agreement used in the UK housing market for a..
Allocations Scheme (AS)
Allocations Scheme (AS) is the system used by local authorities in the UK to determine who is e..
Anti-social Behaviour Injunction (ASBI)
An Anti-Social Behaviour Injunction (ASBI) is a court order issued in the United Kingdom to pre..
Anti-social Behaviour Order (ASBO)
An Anti-social Behaviour Order (ASBO) is a court order issued under the Crime and Disorder Act ..
Assessment Of Needs
What Is An Assessment Of Needs? Answer: In the UK, an Assessment of Needs (AON) is a document ..
Association of Civil Enforcement Agencies (ACEA)
The Association of Civil Enforcement Agencies (ACEA) is a UK-based professional body that repre..
Association of London Government (ALG)
The Association of London Government (ALG) is a cross-party organisation which works to promote..
Assured Shorthold Tenant (AST)
An Assured Shorthold Tenant (AST) is a type of residential tenancy agreement in the UK, which i..
Attachment of Earnings Orders (AEO)
An Attachment of Earnings Order (AEO) is a legal document issued by a court in the UK that requ..
Attendance Allowance (AA)
Attendance Allowance (AA) is a non-means tested benefit provided by the UK government to help p..
Bed and Breakfast (B&B)
In the UK, Bed and Breakfast (B&B) is a type of short-term accommodation typically provided by ..
Bedroom Standard (BS)
Bedroom Standard (BS) is a set of rules and regulations that are used in the UK to determine th..
Benefits Agency (BA)
Benefits Agency (BA) is an executive agency of the Department for Work and Pensions (DWP) opera..
Best Value Performance Indicator (BVPI)
Best Value Performance Indicator (BVPI) is an assessment system introduced by the UK government..
Black, Asian, and Minority Ethnic (BAME)
Black, Asian, and Minority Ethnic (BAME) in the context of UK housing refers to those who are n..
Boundary Dispute (BD)
A boundary dispute (BD) in the context of UK housing is a legal conflict between two or more pa..
Break Clauses (BC)
A Break Clause (BC) is a clause in a UK housing contract that allows either the tenant or the l..
Budgeting Loans (BL)
Budgeting Loans (BL) are government-funded loans provided to individuals receiving benefits fro..
Call Centre Staff (CCS)
Call Centre Staff (CCS) are customer service professionals within the UK housing sector who pro..
Care Inspectorate
What Does A Care Inspectorate Do? Answer: The Care Inspectorate is the body that regulates and..
Care Quality Commission
What Is The Care Quality Commission (CQC)? Answer: The Care Quality Commission (CQC) is the in..
Carers Allowance
What Does Carer’s Allowance Refer To? Answer: The Carer's Allowance is a UK benefit for peop..
Case Management System (CMS)
Case Management System (CMS) is an information and communication tool used by UK housing organi..
Cash-Incentive Schemes (CIS)
Cash-Incentive Schemes (CIS) are specific initiatives that aim to encourage development of new ..
Cause-Related Marketing (CRM)
Cause-Related Marketing (CRM) is a strategic approach to marketing that seeks to create a posit..
Certified Bailiffs Association (CBA)
The Certified Bailiffs Association (CBA) is an organisation based in the United Kingdom that pr..
Chartered Institute of Housing (CIH)
The Chartered Institute of Housing (CIH) is a professional membership body and charitable organ..
Chartered Institute for Environmental Health (CIEH)
The Chartered Institute for Environmental Health (CIEH) is an independent professional body in ..
Child Poverty Action Group (CPAG)
Child Poverty Action Group (CPAG) is a UK-based charity and campaigning organisation that seeks..
Childcare Services (CS)
Childcare Services (CS) in the UK is a collection of services designed to support children and ..
Children’s Services Plan (CSP)
A Children's Services Plan (CSP) is a plan of action for local authorities in the UK which outl..
Choice-Based Lettings (CBL)
Choice-Based Lettings (CBL) is a type of social housing system in the United Kingdom that enabl..
Civil Procedure Rules (CPR)
Civil Procedure Rules (CPR) are a set of rules governing the civil justice system in the United..
Clearance Orders (CO)
A Clearance Order (CO) is a legal order issued by the local housing authority in the UK, allowi..